Loading...
$100
Senior Living Finder

Reward Card

Don't miss your cash reward from Senior Living Finder

Frequently asked questions about the Senior Living Finder Prepaid Reward Visa® Card

Here are some answers to frequently asked questions about the ABC Senior Living Finder Reward Card. If you have further questions, please feel free to contact us

General Reward Card Questions

What is the Reward Card?

The Reward Card is a prepaid Visa card with a value of up to $150. Purchases on the card are deducted from the card's available balance. You can use the Reward Card anywhere that accepts Visa debit cards. There is no need to apply for this card as you would a credit card.

Why do some properties feature the Reward Card while others don't?

Some properties featured on our site pay us a fee only when their advertisement results in a lease. For those properties, we reward renters by offering a prepaid Visa card.

How is the Reward Card different from a credit card?

A credit card provides you with a line of credit, which you have to pay back. With the Reward Card, there is no line of credit and no bill to pay. You simply use the Reward Card to make purchases until you reach the limit or your card expires (whichever comes first).

Are there any fees that may reduce the balance of my Reward Card?

Your Reward Card comes in the form of a prepaid Visa card. For a complete list of fees, refer to the fee schedule in the Cardholder Agreement. For more information, read Using Your Card.

Why does my Reward Card say "debit" on it?

Regulations require us to print the word "debit" on the front of your Reward Card. However, in order to complete successful transactions, you must select the payment option of "credit" (not "debit") at the point of purchase.

Does my Reward Card ever expire?

Yes. You can find the expiration date on the front of your Reward Card.

Getting the Card

How do I receive my Reward Card?

Reward Cards are only available to persons who have contacted an Always Best Care representative through the ABC Senior Living Finder website. After you have moved into a senior living community that you have toured with an Always Best Care representative, you will automatically be sent your Reward Card. If you do not receive your Reward Card within 30 days of your move-in date, please contact the Always Best Care representative who assisted you in finding the community.

What do I have to do to get the Reward Card?

Start by contacting an Always Best Care representative to help find a senior living community that’s right for you. If you find a property that features the Reward Card icon in the website, tour the property with your Always Best Care representative, and move into the property. After you’ve paid your first month’s rent, you will receive your Reward Care from the Always Best Care representative.

When can I expect to receive my Reward Card?

If you do not receive your Reward Card within 30 days of your move-in date, please contact the Always Best Care representative who assisted you in finding the community.

Activating the Reward Card

What is my activation code?

We will send the activation code to you via email. You'll need your activation code to activate your Reward Card, inquire about your card balance and previous transactions, request a replacement card, etc. If you've forgotten your activation code, you can have it emailed to you by your Always Best Care representative.

How do I activate my Reward Card?

Your Reward Card must be activated before use. To activate your Reward Card, please call 1-800-000-0000. When prompted, enter your Reward Card number and your 4-digit activation code. You should have received an email from Always Best Care indicating your activation code. If you would like your code resent, please contact your Always Best Care representative.

Using the Reward Card

Where can I use my Reward Card?

You can use your Reward Card to purchase goods and services at any merchant that accepts Visa debit cards.

Do I have to spend the entire value all in one place?

No. You can use the Reward Card as many times as you wish until you reach the limit or your card expires (whichever comes first). For instance, if you use the card to make a $25 purchase, your Reward Card will still have an available balance of $75.

Can I use my Reward Card at an ATM?

No, you cannot use this card to withdraw cash from an ATM.

Can I use my Reward Card to buy gas?

Yes. However, occasionally you will have to go inside to the register to pay with your Reward Card. Not all gasoline stations allow the Reward Card cannot be used to "pay at the pump."

Can I use my Reward Card at a restaurant?

Yes. However, you should be aware that it is common practice for the credit processors at restaurants to temporarily authorize an amount on your card that totals up to 20% more than the bill you receive (in order to reserve an amount that includes an anticipated gratuity) until your final signed receipt can be processed. For example, you may have a restaurant bill for $25. When they swipe your card, $30 will be temporarily authorized until your signed receipt for $28.75 is processed. It can take up to a week for the temporary authorization to be adjusted to reflect your final receipt. Please be sure to account for this practice before using your Reward Card at a restaurant.

Can I use my Reward Card when shopping online?

Yes. When you "check out" at an online merchant, select "Visa" as your credit card type and then provide your Reward Card number and the expiration date. If the merchant asks for your billing address, enter the address where your card was originally sent (however, if you have contacted customer service to change your address, use your updated address). If the merchant asks for a 3-digit security code, you can find it on the back of your card—it is the last three digits printed in the signature panel.

How do I use my Reward Card at "self-swipe" merchant locations?

At certain merchant locations (such as grocery stores), the merchant may require that you swipe your Reward Card yourself. At these locations, make sure you choose "credit" as the payment option. Though your Reward Card says "debit" on it, you must choose the "credit" option for your transaction to be accepted.

Can I reload the Reward Card with money?

No, these cards cannot be reloaded with money.

What if the amount of my purchase is more than my available balance?

In some cases, your transaction will be declined. Some large retailers support split tender at the point of sale, which will deduct the amount left on the card and allow you to use another form of payment to pay for the balance. You can always check your available balance online or by phone. This information is displayed on the back of your Reward Card.

What is the balance of my Reward Card?

There is information on the back of your card to retrieve the balance of your Reward Card at any time.

I lost my card. Can I get a replacement?

If you lost your card you may receive a replacement. If you did not activate your card before losing it, please contact your Always Best Care representative. If you activated your card, please contact the number on back of the card to have another card reissued. Please be advised that fees will apply to lost cards that have been activated.